Terms of service

Terms of Service for NEO The Shop
Last updated: April 17, 2025

Welcome to NEO The Shop. These Terms of Service (“Terms”) govern your use of our website, services, and products (collectively, the “Service”). By accessing or using any part of the Service, you agree to these Terms. If you do not agree, please do not use the Service.

OVERVIEW

This website is operated by NEO The Shop (“we”, “us”, or “our”). We offer this site, including all information, tools, and Services, conditioned upon your acceptance of these Terms and any additional terms referenced herein.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to review these Terms periodically. Continued access or use of the Service after changes constitute acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e‑commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

  1. Eligibility. By using our Service, you represent that you are at least the age of majority in your jurisdiction, or you have consent from a parent or guardian.

  2. Lawful Use. You may not use our products or Services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

  3. Security. You must not transmit malware, viruses, or any destructive code.

  4. Termination. A breach of any Term may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

  1. We reserve the right to refuse Service to anyone for any reason at any time.

  2. Your content (excluding payment information) may be transferred unencrypted across networks. Credit card data is always encrypted.

  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

  4. Headings are for convenience and do not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

  1. We are not responsible if information on this site is inaccurate, incomplete, or outdated.

  2. Material is for general information only and should not be relied upon for decision‑making without consulting primary sources.

  3. We may modify site content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

  1. Prices are subject to change without notice.

  2. We may modify or discontinue the Service (or any part thereof) without notice.

  3. We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS & SERVICES

  1. Some items may be available exclusively online and in limited quantities. All sales are subject to our Return Policy.

  2. We strive for accurate product images and descriptions but cannot guarantee color accuracy on your monitor.

  3. We may limit sales to any person, region, or jurisdiction at our discretion.

  4. All descriptions and pricing are subject to change without notice.

SECTION 6 – BILLING & ACCOUNT INFORMATION

  1. We may refuse or cancel any order for any reason, including limits on quantities per person or household.

  2. We may contact you if we make changes to or cancel your order.

  3. You agree to provide current, complete, and accurate purchase and account information and to promptly update it.

SECTION 7 – OPTIONAL TOOLS

We may offer third‑party tools (“Tools”) over which we have no control. Use of such Tools is at your own risk, and they are provided “as is” without warranties. Future features will also be subject to these Terms.

SECTION 8 – THIRD‑PARTY LINKS

Our Service may contain links to third‑party websites. We have no responsibility for their content or practices. Please review their terms before interacting.

SECTION 9 – USER COMMENTS & SUBMISSIONS

  1. If you submit comments, ideas, or other materials (“Submissions”), you grant us a royalty‑free, perpetual, irrevocable license to use them.

  2. We may edit or remove any Submission for any reason.

  3. You warrant your Submissions do not violate any third‑party rights or contain malware.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We may correct errors or update information without notice. We have no obligation to do so except as required by law.

SECTION 12 – PROHIBITED USES

You may not use the Service to:

  • Violate any law or infringe rights

  • Harass, abuse, or harm others

  • Transmit malware or spam

  • Collect personal data of others

  • Circumvent security features

Violation may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  1. The Service is provided “as is” and “as available,” without warranties of any kind.

  2. We do not guarantee uninterrupted, timely, or error‑free service.

  3. To the fullest extent permitted by law, we and our affiliates are not liable for any damages arising from your use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless NEO The Shop and its affiliates from any claims arising out of your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision is invalid or unenforceable under applicable law, it shall be deemed severed, and the rest remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by you or us. We may terminate your access at any time for breach of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and NEO The Shop regarding the Service.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements constitute the entire agreement shall be governed by the laws of the United States.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace these Terms by posting changes to our website. It is your responsibility to review them periodically.

SECTION 20 – CONTACT INFORMATION

For questions about these Terms, please contact us at:
NEO The Shop
Email: info@neotheshop.com